If you’re flying with ITA Airways from Frankfurt Airport (FRA), it’s essential to know where you’re headed before you arrive. Frankfurt Airport is one of the busiest and largest air travel hubs in Europe, and navigating it can be overwhelming without proper guidance. This comprehensive guide to the ITA Airways FRA Terminal will help you navigate the airport with confidence, offering insight into terminal location, check-in procedures, amenities, arrival tips, and everything else you need to know.
About ITA Airways
ITA Airways (Italia Trasporto Aereo) is the national airline of Italy, having replaced the former Alitalia. Known for its modern fleet and excellent service, ITA Airways connects Frankfurt to key destinations in Italy, including Rome, Milan, and beyond. It is a member of the SkyTeam Alliance, allowing for seamless travel with partner airlines.
What Terminal is ITA Airways at Frankfurt Airport (FRA)?
ITA Airways operates from Terminal 1 at Frankfurt Airport (FRA). Terminal 1 is the airport’s oldest and largest terminal, housing many international and European airlines, particularly those affiliated with the Star Alliance and SkyTeam networks.
Terminal 1 is well-equipped to handle high passenger volumes and offers a wide range of services for ITA Airways travelers, including self-service kiosks, staffed check-in counters, lounges, duty-free shopping, dining, and more.
Frankfurt Airport Terminal 1: Overview
Terminal 1 is divided into Concourses A, B, and C:
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Concourse A: Primarily for Schengen flights.
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Concourse B and C: Serve both Schengen and non-Schengen destinations.
ITA Airways flights typically depart from Concourse B or C, especially for international routes like Rome (FCO).
Terminal 1 Highlights:
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Multi-level design for arrivals, departures, and services
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Direct access to train stations (long-distance and regional)
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Connections to public transport and parking
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Large selection of duty-free and retail shops
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Wide variety of food and beverage outlets
ITA Airways FRA Terminal: Check-In Process
Where to Check-In
ITA Airways passengers can check in at the Terminal 1 departure hall, where dedicated check-in counters are clearly marked. These counters are generally located in Hall B, but exact locations may vary, so passengers should always verify their check-in counter on the flight information screens upon arrival.
Self-Service Kiosks
For added convenience, self-service kiosks are available for passengers to:
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Print boarding passes
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Select or change seats
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Print baggage tags
These kiosks are located near the staffed counters, helping to reduce waiting times during busy periods.
Online Check-In
ITA Airways also offers online check-in via its website or mobile app, typically available 48 hours before departure. Travelers with no checked baggage can proceed directly to security with a mobile or printed boarding pass.
Baggage Drop-Off
Passengers who checked in online or via the app and have baggage to check can proceed to the designated baggage drop-off counters in Terminal 1, Hall B. It is advisable to arrive at least 2–3 hours before international flights to allow time for check-in, security, and boarding.
Security Screening at Terminal 1
After check-in, passengers must pass through security checkpoints. Frankfurt Airport has efficient yet thorough security measures. For Schengen flights, passengers pass through regular security, while non-Schengen travelers (like those flying to Italy) must go through passport control as well.
Tips for Smooth Security Experience:
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Remove laptops and liquids from bags
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Ensure all liquids are in 100ml containers in a clear, resealable plastic bag
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Wear easily removable shoes if possible
Lounges Available for ITA Airways Passengers
As a SkyTeam member, ITA Airways passengers, especially those flying in business class or holding Elite Plus status, may access partner lounges at Frankfurt Airport Terminal 1.
Lounge Options:
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Sky Lounge (Concourse B): Offers comfortable seating, refreshments, Wi-Fi, workspaces, and showers. Access may depend on your ticket class or membership.
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Priority Pass & Other Paid Lounges: Available for eligible travelers and those willing to pay for day access.
These lounges offer a quiet, relaxing space to unwind before your flight.
Dining Options at ITA Airways FRA Terminal
Terminal 1 offers an extensive selection of dining venues, from casual snacks to full meals. Whether you’re grabbing a quick coffee or sitting down for a warm Italian-inspired meal before boarding your ITA Airways flight, you’ll find options across all concourses.
Top Dining Choices:
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Hausmann’s – Local German cuisine
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Käfer’s Bistro – French-German fusion with great breakfast options
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Starbucks & Coffee Fellows – For quick caffeine fixes
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Asia Street Cooking – A favorite for noodle and rice dishes
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McDonald’s and KFC – Familiar fast-food options
Vegetarian and vegan-friendly choices are also available at many locations.
Shopping at Terminal 1
Travelers flying ITA Airways from FRA Terminal 1 will find a robust retail selection for last-minute purchases, duty-free deals, and luxury items.
Notable Retail Shops:
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Duty-Free Stores – Wide range of spirits, cosmetics, perfumes, and snacks
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Lufthansa WorldShop – High-end travel accessories and branded merchandise
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Relay & WHSmith – Books, magazines, snacks
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Hermès, Gucci, Montblanc – Luxury shopping
Most stores accept credit cards and contactless payments. VAT refunds are available for non-EU travelers at designated counters.
ITA Airways Arrivals at Frankfurt Airport
Passengers arriving on an ITA Airways flight into Frankfurt will also be processed through Terminal 1. After disembarking, they will proceed through immigration (for non-Schengen flights), collect checked baggage, and pass through customs.
Ground Transportation Options from Terminal 1:
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Train Stations: Direct access to both long-distance (ICE) and regional trains
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Taxis and Ride Shares: Available right outside the arrivals area
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Rental Cars: Located in the Airport City Mall, easily accessible from the terminal
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Buses: Depart regularly to downtown Frankfurt and surrounding cities
Airport Assistance & Services
ITA Airways passengers at Frankfurt Terminal 1 can access various services to enhance their travel experience:
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Information Desks: Multilingual staff available for guidance
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Lost and Found: Managed by the airport’s service center
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Medical Services: Emergency clinics and first-aid stations are available
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Wi-Fi: Free throughout the terminal, with premium upgrades available
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Family Areas & Baby Changing Stations: Convenient for traveling with children
For passengers requiring special assistance, it is recommended to inform ITA Airways at least 48 hours before travel.
Tips for First-Time Flyers on ITA Airways at FRA Terminal
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Arrive Early: Terminal 1 is large and can get busy; arrive 2–3 hours before your flight.
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Check Your Concourse: Always double-check your gate and concourse upon arrival at the airport.
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Use Digital Boarding Passes: Save time by checking in via the ITA Airways app.
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Utilize Lounges: If eligible, take advantage of lounge access for a more relaxing wait.
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Plan for Security: During peak hours, security lines may take longer.
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Keep Travel Documents Handy: Especially important for non-Schengen flights requiring passport checks.
Connecting Flights via Frankfurt Airport
If you have a connecting flight with ITA Airways or a partner airline at FRA, Terminal 1 makes connections relatively simple due to the centralized layout.
Tips for Connecting Passengers:
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Allow at least 60–90 minutes for international connections
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Follow purple signage labeled “Transfer” throughout the terminal
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Have your next boarding pass ready for security or passport checks
SkyTeam partner flights usually depart from the same terminal, making it easier to connect without the need for inter-terminal transfers.
Final Thoughts
Flying ITA Airways from Frankfurt Airport is a seamless and efficient experience, especially when you’re prepared. With operations centered in Terminal 1, passengers enjoy easy access to check-in counters, modern security systems, quality lounges, a wide selection of shops, and various dining options.
Whether you’re a first-time flyer or a frequent traveler, understanding the layout and services of the ITA Airways FRA Terminal will help you travel smarter and stress-free.
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