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Alaska Airlines has a presence on social networking sites such as Facebook and Twitter. Most of the customers have discovered that a complaint posted here results in prompt responses, particularly for minor complaints.
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5. Emailing Alaska Airlines ‘s Customer Support For less critical issues, emailing Alaska Airlines is also an alternative. Even though the turnaround time will be longer, with this option you have a paper trail of your issue and any communication on how it’s being addressed.
Step-by-Step: Discussed with a Live Agent Over the PhoneListen carefully to the recorded options and select the one that is most relevant to your problem. Usually, you will be forced to select something like “reservations currently in place” or “technical assistance.” If you are asked to enter your itinerary number and have not done so, pushing “0” will skip this step. Repeat the word “agent” or “representative” when asked what you want. This sometimes speeds up the process along.
Helpful Numbers for International Callers If you are calling internationally, these are some numbers you may find helpful to call:
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